Gold Package

The Gold package offers all the Virus and Spyware protection, the Critical Windows and Microsoft Office updates and the hard drive optimization of the Silver package, plus it addresses the following additional issues:


Recommended Windows updates

In addition to Critical updates, Microsoft also regularly releases recommended updates to its Operating System and software that are specific to your PC. These include Service Packs, Internet and Multimedia Enhancements and other patches that can improve system performance, enjoyment and security.



Out of date hardware and software drivers

In the fast-paced and competitive computer industry, hardware and software is often rushed to market before all the bugs are worked out. Every piece of hardware and software in your system must somehow work together to be efficient and leave your system trouble-free. As a result of the infinite combination of hardware and software configurations, vendors update their drivers (software needed to effectively operate with Windows) regularly.



The Gold Package includes 4 quarterly visits. Total PC Support will install and update your Anti-Virus software, recommend the best solution if you are not yet protected, check for and remove all Spyware, perform all Critical Windows updates, perform all Microsoft Office updates and clean and optimize your hard drive. In addition, Total PC Support will maintain a list of all hardware and software on your computer. Prior to each visit, a check will be completed to determine if any drivers require updating. These updates will be performed as necessary.




 * Rates outside a 20 mile radius of Revere, MA subject to $0.18/mile surcharge. Maintenance and Protection plans must be paid  in advance. Rates assume customer has a High Speed connection to the Internet and assume a 1-hr service call per visit. Dial-up connections may require additional time charge. Package pricing not valid with any other offer. Any extra needed or requested services will be performed at additional charge. Plans subject to change at any time without notice. No refunds for cancellations, session will be rescheduled at mutually agreed upon date and time.



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